There’s nothing more disappointing that purchasing something online only for it to break within a week of arriving in the post.
That’s why here at BLACKHAWX, we’ll be happy to replace your product if by some chance something should go wrong within the first 3 months.
Unfortunately, we can’t replace your product if you’ve dropped it, got it wet or caused any other damage yourself, but if the product fails through no fault of your own – we’ve got you covered.
Before contacting us with your warranty claim, let’s try and trouble shoot some of the problems you may be having:
At BLACKHAWX, we understand just how important our customers like yourself are in helping us to grow this new technology within Australia. So please don’t hesitate to get in contact with us on firstname.lastname@example.org if you have any issues or concerns with your BLACKHAWX product and we’ll do our best to resolve the situation as soon as possible.
Please refer to our terms and conditions page for more details about our returns policy.