General Terms and Conditions
YOU HEREBY ACKNOWLEDGE AND AGREE TO BE BOUND BY THE TERMS AND CONDITIONS AS FOLLOWS IN RESPECT TO THE PURCHASE & USE OF THE BLACKHAWX ELECTRONIC CIGARETTE & RELATED PRODUCTS:
(a) You, the purchaser and user of the product, hereafter referred to as the ‘customer’, is intentionally and knowingly seeking access to a product or products containing nicotine, for your own personal use, which is commonly known to be a highly addictive substance.
(b) You, the customer, are at least 18 years of age or of a legal smoking age under your relevant jurisdiction of law.
(c) You, the customer, are aware that BLACKHAWX electronic cigarettes make no claim of being a medicinal product and are not to be considered a treatment for addiction to traditional tobacco cigarettes.
(d) You, the customer, are aware that BLACKHAWX electronic cigarettes should not be used by those; with asthma or other breathing difficulties, who are pregnant or breastfeeding, who are not current cigarette smokers, who have allergies to other inhalants, who have diabetes, who have high blood pressure or who have any other condition or ailment which may increase the likelihood of an adverse reaction to propylene glycol, vegetable glycerine or nicotine.
(e) If you, the customer, should experience any adverse reaction as a result of using BLACKHAWX electronic cigarettes you shall discontinue use immediately and consult a health-care professional if symptoms are severe.
(f) You, the customer, will read and adhere to any instructional material and labels provided by BLACKHAWX and only use the products strictly as directed.
(g) You, the customer, have conducted your own independent research into the legalities surrounding the importation and possession of electronic cigarettes and nicotine within your relevant jurisdiction of law and will not hold BLACKHAWX liable for any infringement or penalty incurred as a result of breaking said laws.
(i) All BLACKHAWX products are covered by a 3 month manufacturer’s warranty at the time of purchase. We do not cover against damage or malfunction as a result of user fault. If you would like to make a claim under warranty, you can email us on support@BLACKHAWX.com and we will respond with further instructions. You will be required to cover the postage cost to return the unit to us, however once your claim is validated we will gladly send the replacement unit free of charge. Please ensure that you keep your proof of purchase as we are unable to process warranty claims without a valid receipt.
(j) BLACKHAWX is unable to provide a refund for a change of mind unless the product is deemed to be faulty in which case a replacement will be offered in accordance with section (i) above.
(k) You, the customer, are capable of lawfully entering into and executing the terms and conditions as stated above.
(l) BLACKHAWX won't be held liable for any loss, damage, injury or penalty incurred as a result of importation and use of our products into your country of residence. All BLACKHAWX products are to be used at your own risk.